Reports People and Culture Manager

ABOUT WASHINGTON HEALTHCARE

Founded in 2015, Washington Healthcare PLC has grown into Ethiopia’s premier healthcare provider, operating two medical centers with 80 beds, two pharmacies, and a diagnostic center staffed by over 300 healthcare professionals, serving more than 2 million patients. The organization combines advanced medical technology with internationally informed healthcare practices to deliver high-quality, accessible care to both local communities and international patients, driven by a strong commitment to excellence, accessibility, and innovation.

The Human Resources Officer – Payroll & Benefits is responsible for administering the hospital's payroll and employee benefits functions, ensuring employees are paid accurately and on time while maintaining compliance with Ethiopian labor laws, tax regulations, pension requirements, and organizational policies. The role maintains employee records, administers leave and attendance data, coordinates statutory deductions and employee benefits, and supports HR reporting and payroll audits. The Human Resources Officer works closely with the Finance Department to ensure accurate payroll processing and effective payroll controls.

KEY RESPONSIBILITIES:

• Payroll Administration Duties:
  • Prepare and process monthly payroll accurately and within established timelines.
  • Collect, verify, and update payroll inputs, including attendance, overtime, shift allowances, on-call payments, bonuses, deductions, and other payroll adjustments.
  • Ensure payroll calculations comply with employment contracts, organizational policies, and applicable laws.
  • Review payroll registers for completeness and accuracy before processing.
  • Coordinate with the Finance Department to facilitate timely salary payments.
  • Prepare payroll reports and payroll reconciliation schedules.
  • Respond to employee payroll inquiries and resolve payroll discrepancies promptly.
  • Ensure all recruitment activities are completed within established timelines.
• Employee Benefits Administration Duties:
  • Administer employee benefits, including pension contributions, medical benefits, insurance, leave benefits, and other approved employee welfare programs.
  • Coordinate employee enrollment, updates, and termination of benefit programs.
  • Ensure employee benefit records are accurate and up to date.
  • Provide employees with information regarding payroll, benefits, and applicable deductions.
  • Support periodic reviews of compensation and benefits programs.
• Attendance and Leave Administration Duties:
  • Maintain accurate attendance and leave records for all employees.
  • Verify leave requests and ensure leave balances are properly updated.
  • Monitor annual leave, sick leave, maternity leave, paternity leave, compassionate leave, and other leave entitlements in accordance with Ethiopian Labour Proclamation and hospital policies.
  • Coordinate attendance reporting with department managers.
  • Ensure attendance and leave records are accurately reflected in payroll calculations.
• HR Records Management Duties:
  • Maintain complete, accurate, and confidential employee personnel files.
  • Update employee records relating to appointments, promotions, salary adjustments, transfers, disciplinary actions, leave, and separation.
  • Ensure employee records comply with organizational record retention requirements.
  • Prepare employment verification letters and other HR-related documentation as required.
  • Maintain confidentiality and security of employee information.
• Statutory Compliance Duties:
  • Ensure payroll complies with Ethiopian Labour Proclamation, income tax regulations, pension laws, and other statutory requirements.
  • Prepare and process statutory deductions, including pension contributions and employment income tax.
  • Coordinate timely submission of payroll-related statutory reports and payments to relevant government authorities.
  • Support payroll audits by preparing required documentation and reports.
  • Monitor changes in labor legislation and payroll regulations and recommend necessary updates.
• Internal Control and Continuous Improvement Duties:
  • Ensure compliance with payroll policies, procedures, and internal controls.
  • Maintain proper segregation of duties and confidentiality throughout payroll processing.
  • Identify payroll process improvements to enhance efficiency and accuracy.
  • Assist in implementing HR Information Systems (HRIS) enhancements and payroll automation initiatives.
  • Participate in internal and external audits related to payroll and HR administration.
• Other Duties as Required
  • Support recruitment, onboarding, employee engagement, and other HR activities during peak periods.
  • Participate in departmental meetings, training, and continuous improvement initiatives.
  • Perform other duties assigned by the People and Culture Manager or senior management.