Job Details

Administrative Officer (Field Operations)

Date Posted: Mar 13, 2026

Salary: Negotiable

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Job Description

Position Title: Administrative Officer
Required No: Ten (10)
Department: Field Operations & Administration
Reports To: Regional Manager / Project Manager
Location: [Assigned Region] with extensive travel across Registration Centers
Employment Type: Contract

Job Summary
The Administrative Officer (Field Operations) is the critical linchpin ensuring operational excellence and continuity across a cluster of Registration Centers. This multifaceted role combines field supervision, stakeholder liaison, logistics coordination, and human resource administration. The officer acts as the primary bridge between Headquarters (HQ) and field sites, responsible for maintaining smooth operations, resolving field-level challenges, and ensuring the team is supported, compliant, and effective in meeting registration targets in both urban and rural settings

Key Responsibilities

Field Team Supervision & Support:

Provide direct daily supervision and support to Registration Officers and Registration Supervisors within the assigned area.
Monitor team performance against daily/weekly targets, providing coaching and feedback to ensure quality and efficiency.
Conduct routine spot-checks at Registration Centers to verify adherence to standard operating procedures (SOPs), data integrity protocols, and professional conduct.
Act as the first point of escalation for complex operational or registrant issues that cannot be resolved at the center level.

Stakeholder Engagement & Government Liaison:

Proactively engage with local government officials, community leaders, and relevant authorities to secure necessary permissions, support, and cooperation for registration activities.
Represent the project professionally in local meetings, fostering positive relationships to facilitate smooth center operations and community mobilization.
Address and resolve any local concerns or misunderstandings regarding the registration process in collaboration with stakeholders.

Logistics & Mobility Coordination:

Plan and coordinate all logistics for team movements between registration locations, including urban sites and remote rural areas.
Manage the inventory, distribution, and maintenance of non-technical operational supplies (e.g., forms, stationery, consumables).
Arrange temporary accommodations, per diems, and local transportation for field staff as required during deployment to new locations.
Ensure all registration kits and equipment are securely and efficiently transported between sites.

Human Resource Administration:

Assist in the onboarding of new field staff (Registration Officers & Supervisors) within the region, ensuring they complete necessary documentation and initial orientation.
Manage field-level staff attendance, leaves, and timesheets, submitting accurate reports to HQ HR.
Execute the initial stages of the disciplinary process in consultation with HQ HR, including documenting incidents, issuing formal warnings, and recommending corrective actions within a limited delegated authority (excluding termination).
Promptly report staff turnover and coordinate with HQ to initiate the recruitment of replacements to minimize operational disruption.
Serve as the primary communication channel for HR policies, updates, and welfare issues between HQ and field staff.

Reporting & Communication Bridge:

Prepare and submit daily/weekly operational reports to HQ, covering progress, challenges, staffing status, and stakeholder updates.
Relay critical information, policy updates, and technical advisories from HQ to all field centers in a clear and timely manner.
Communicate field realities, challenges, and staff feedback effectively to HQ management to inform decision-making.

Required Qualifications & Skills Education: Bachelor’s degree in Business Administration, Public Administration, Management, or a related field. Experience: Minimum of 3 years of experience in field administration, operations coordination, or a similar role requiring logistics, stakeholder management, and team supervision. Experience in a large-scale public-facing project is a plus. Skills:

Exceptional interpersonal, negotiation, and communication skills.
Proven ability to build and maintain relationships with diverse stakeholders, including government officials.
Strong organizational and logistical planning abilities.
Basic understanding of HR processes and principles.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
Excellent problem-solving skills and ability to work independently in dynamic environments.

Languages: Fluency in English and Amharic is required. Proficiency in the local language(s) of the assigned region is mandatory. Other: Must hold a valid FAYDA ID. A valid driver’s license and willingness to travel extensively (up to 75% of the time) are essential. Work Environment This is a highly mobile and field-intensive role. The officer will split time between an office base, local government offices, and various Registration Centers, often in rugged or remote conditions. The role requires resilience, adaptability, and the ability to make sound decisions under pressure.

Disclaimer :-This job description is not exhaustive and may be subject to changes or additional duties as required by project needs and the employer’s directives. Final authority on HR actions, including termination, rests with HQ.

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Company Overview

Alliance Workforce Supply

Addis Ababa, Addis Ababa, Ethiopia

6 Current Jobs Openings

At Workforce Alliance Supply, we are dedicated to empowering organizations with comprehensive Human Resource (HR) solutions tailored to meet the unique needs of our clients. Our mission is to streamline HR processes, enhance workforce efficiency, and foster a culture of growth and innovation across all sectors.

“Our Promise: Expert, Tailored, Innovative, Committed”

Expertise: Our team comprises HR professionals with extensive experience across industries and sectors.
Customization: We understand that no two organizations are alike, and we tailor our services to meet your specific needs.
Innovation: We leverage the latest HR technologies and methodologies to deliver cutting-edge solutions.
Commitment: We are passionate about helping organizations achieve their goals through effective workforce management.