Job Details

Registration Officer

Date Posted: Mar 13, 2026

Salary: Negotiable

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Job Description

Position Title: Registration Officer

Required No.: Ten (Ten)

Department: Field Operations

Reports To: Registration Supervisor

Location: Assigned Registration Center within Regions

Employment Type: A one year contract with the possibility of extension

Job Summary

The Registration Officer is the frontline representative responsible for the accurate and efficient capture of demographic and biometric data from citizens for the FAYIDA Digital ID System. This role requires strict adherence to technical protocols, a customer-service orientation, and meticulous attention to detail to uphold the integrity of the "One Person, One Identity" principle.

Key Responsibilities

Accurately capture demographic and biometric data of registrants using the designated registration client software, following all established guidelines and exception-handling procedures.
Verify registrant identity by ensuring all required original documents are present, valid, and belong to the individual being registered.
Guide registrants through the process, providing clear explanations and confirming they are not already enrolled in the FAYDA ID system.
Meticulously review and confirm all data entered on-screen with the registrant before final submission.
Complete, verify, and sign consent/update forms, ensuring registrant understanding and signature/thumbprint is obtained.
Manage the registration workstation responsibly, including accurate system login/logoff procedures and verification of correct date/time settings.
Handle requests for updates to demographic or biometric details using the prescribed system tabs or portals.
Ensure the registrant receives a signed acknowledgement slip upon successful registration.
Securely scan and upload all required documents via the Registration Client and return originals to the registrant.

Required Qualifications & Skills

COC Level 3 or Level 4 Certificate (or higher) in Computer Science, Information Technology, or a related field.
Minimum age of 18 years and above.
Applicants must possess either a Fayda ID or a valid/formal registration number.
Proven proficiency in basic computer systems and operations.
Fluency in English, Amharic, and the official working language of the assigned region (speaking, reading, and writing).

Additional Requirements

High level of integrity and ability to handle sensitive personal data confidentially.
Excellent interpersonal and communication skills.
Strong attention to detail and commitment to procedural accuracy.
Patient, courteous, and professional demeanor.
Ability to work effectively in a team environment.

Work Environment

This position is based in a high-volume public registration center. Officers must be prepared to work standard business hours, interact with a diverse public, and meet daily registration targets.

NB:-Disclaimer for All Positions: These job descriptions are not exhaustive and may be subject to changes or additional duties as required by the project's needs and the employer's (NIDP) directives.

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Company Overview

Alliance Workforce Supply

Addis Ababa, Addis Ababa, Ethiopia

6 Current Jobs Openings

At Workforce Alliance Supply, we are dedicated to empowering organizations with comprehensive Human Resource (HR) solutions tailored to meet the unique needs of our clients. Our mission is to streamline HR processes, enhance workforce efficiency, and foster a culture of growth and innovation across all sectors.

“Our Promise: Expert, Tailored, Innovative, Committed”

Expertise: Our team comprises HR professionals with extensive experience across industries and sectors.
Customization: We understand that no two organizations are alike, and we tailor our services to meet your specific needs.
Innovation: We leverage the latest HR technologies and methodologies to deliver cutting-edge solutions.
Commitment: We are passionate about helping organizations achieve their goals through effective workforce management.

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Location Addis Ababa, Addis Ababa, Ethiopia
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Employment Type: Contract
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Shift: Full-time
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Career Level: Entry Level
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Positions: 10
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Experience: Entry-Level / Intern | Experience: 0 - 2 years
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Degree: Intermedio / A-Level
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Apply Before: Mar 31, 2026