Academic and Professional Qualifications

• Bachelor’s Degree in Business Administration, Marketing Management, Accounting/Accounting & Finance, Banking, or related field.

• Master’s Degree in Business Administration, Banking, Accounting & Finance or related field is an added advantage.

• Relevant professional qualification(s) e.g capital market or any other related certification is an added advantage.

Experience

• Minimum of nine (9) years relevant experience out of which two (2) years at middle management post.

• Proven experience working with international organizations, NGOs, government institutions, religious organizations, embassies, diplomatic missions, or similar entities, with a demonstrated ability to originate and manage relationships within these sectors. This includes a strong track record of acquiring new clients, growing deposit and foreign currency portfolios, and meeting performance targets (KPIs) aligned with business expansion objectives

Functional/Technical Competencies

• Business development: Ability to identify and pursue new business opportunities, build and maintain relationships with stakeholders, and drive sales growth and revenue through PESTEL and other environmental analysis tools.

• Credit/financing analysis: Ability to evaluate credit applications, assess borrower creditworthiness, and structure financing solutions that balance risk and return, while adhering to credit policies and procedures.

• Relationship management: Ability to build and maintain strong relationship with customers to ensure their satisfaction and loyalty.

• Customer data analysis and interpretation: Ability to collect, analyze and interpret data related to customer behavior, preference, trend… and consult customers on their business for cross-selling and upselling.

• Credit monitoring & follow-up: Ability to proactively monitor credit exposures, identify potential risks, and take timely action to mitigate losses, while maintaining strong relationships with borrowers.

Leadership Competencies

• Result driven: The ability and commitment to achieve tangible outcomes and deliver measurable results that contribute to the organization's success

• Coaching: The ability to facilitate the growth, development, and performance improvement of team members through effective guidance, feedback, and support.

• Customer insight: The ability to understand and anticipate the needs, preferences, and behaviours of customers to drive business success. foster collaborations, and maintain partnerships with stakeholders to achieve common goals.

• Partnership engagement: The ability to effectively build and maintain partnerships with various stakeholders to achieve shared goals.

• Service excellence mind-set: Deep commitment to deliver exceptional customer experiences and fostering a culture of service excellence.

• Risk management: ability of leaders to identify, assess, and mitigate potential risks that could impact their organization's objectives or operations.

• Digital savviness: ability of leaders to effectively leverage digital technologies and tools to drive innovation, efficiency, and growth within the Bank.

• Emotional Intelligence (EI): ability of leaders to understand, manage, and leverage emotions both their own and those of others in order to effectively influence and inspire others.

• Decisiveness: ability to prioritize and effectively allocate resources and make investments decision to enhance accessibility and build organizational capabilities (people, process and technology).

Behavioral Competencies

• Collaboration: Encompasses a range of behaviors, including effective communication, teamwork, dependability, and engagement.

• Team Work: Collaborating and communicating in a way that allows team members to share their strengths and expertise and to support each other in achieving their goals.

• Engagement: Active dedication and involvement from individuals or teams in collaborative endeavors, projects, initiatives, the Bank's platform, culture, CSR initiatives, training programs, and, most importantly, the organization's mission, vision, and values.

• Communication: Clear and successful exchange of information and ideas between individuals, ensuring a shared understanding.

• Adaptability: Ability to adapt to change without disrupting operations and the ability to adjust to new situations and circumstances.

• Continuous Improvement: Commitment to always finding ways to do things better.

• Agility: Ability to move quickly and easily.

• Responsiveness: Ability to adapt to change and meet new demands quickly.

• Customer Centricity: Understand customers’ needs and meet or seek to exceed their expectations by building long term relationships, adopting data-driven decision making, and engaging in continuously improving processes and methods.

• Relationship: Demonstrate readiness to collaborate, and build sustainable relationship with stakeholders.

• Empathy: Understand and share the feelings, perspectives and experiences of customers.

• Data driven; Consistently utilizing data to drive work and make informed decisions.

• Respect: is the glue that holds teams, organizations, customers together.

• Professionalism: Conducting oneself with competence, integrity, and respect in a work setting.

• Inclusivity: Embracing diversity, respecting unique identities, and fostering belonging.

• Genuineness: Being authentic, sincere, and transparent in interactions, respecting the truth and authenticity.

Place Of Work

• Head Office,Addis Ababa