Job Details

Open Market Activation

Date Posted: Jul 22, 2026
Salary: Negotiable

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Job Summary

Role Summary

The Open Market Activation Salesperson is responsible for driving merchant adoption and activation of a mobile SIM bundling offer within open-market device sales channels. This role focuses on convincing device-selling merchants to bundle Safaricom’s SIM card when selling their own devices, ensuring merchants understand the commercial benefits, and maintaining consistent daily communication until the merchants become active and mainstream Safaricom partners.

Key Responsibilities

  • Merchant onboarding & activation
    • Identify and approach device sales merchants to introduce the SIM bundling offer.
    • Persuade merchants to include Safaricom’s SIM when selling their own devices.
    • Convert interested merchants into active sellers by guiding them through the bundling process.
  • Daily merchant communication
    • Engage merchants every day (visits, calls, WhatsApp/SMS, and field follow-ups) to build momentum and resolve objections.
    • Provide products and offer updates and ensure merchants remain informed and motivated.
  • Benefit articulation & objection handling
    • Clearly communicate the value proposition to merchants (e.g., incentives, customer demand, margins, convenience, and smoother activation).
    • Handle concerns around pricing, processes, and customer objections using structured responses.
  • Performance monitoring
    • Track merchant status (identified, visited, onboarded, pending, active).
    • Meet daily/weekly targets for activations, partner merchant conversions, and sustained merchant activity.
  • Field execution & reporting
    • Maintain accurate daily activity reports, including merchant interactions, outcomes, and next steps.
    • Escalate bottlenecks (e.g., merchant reluctance, process issues, activation challenges) to the relevant team.
  • Collaboration
    • Work closely with POSM/incentive and operations teams to ensure merchants receive the required materials and support promptly.
    • Coordinate with supervisors to refine tactics based on field feedback and results.

Job Description

Qualifications & Requirements

  • Proven experience in field sales, merchant management, channel activation, or retail sales
  • Strong communication skills and confidence in selling value to small business owners/retail merchants.
  • Ability to work independently and manage a daily route/coverage plan.
  • Basic numeracy and comfort tracking performance metrics.
  • Self-motivated with a strong drive to meet targets.

 

Skills & Competencies

  • Persuasive selling and negotiation
  • Relationship building and follow-up discipline
  • Persuasion through benefits-based selling (not just product features)
  • Objection handling and problem-solving
  • Time management and field reporting accuracy
  •  

Success Metrics (KPIs)

  • Number of merchants activated to bundle the provider’s SIM
  • Conversion rate from visited/onboarded to active merchants
  • Daily merchant engagement coverage completion
  • Retention of active merchant status (ongoing compliance and continued bundling)
  • Incentive/motivation adoption (where applicable)

Work Environment

  • Primarily field-based (open market / device shop locations).
  • Daily merchant engagement and reporting.
  • May include weekend or extended hours depending on merchant availability.

 

Contract

6 months with possibility of extension

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Company Overview

Alliance Workforce Supply
Addis Ababa, Addis Ababa, Ethiopia
1 Current Jobs Openings

At  Alliance Workforce Supply, we are dedicated to empowering organizations with comprehensive Human Resource (HR) solutions tailored to meet the unique needs of our clients. Our mission is to streamline HR processes, enhance workforce efficiency, and foster a culture of growth and innovation across all sectors.

“Our Promise: Expert, Tailored, Innovative, Committed”

  • Expertise: Our team comprises HR professionals with extensive experience across industries and sectors.
  • Customization: We understand that no two organizations are alike, and we tailor our services to meet your specific needs.
  • Innovation: We leverage the latest HR technologies and methodologies to deliver cutting-edge solutions.
  • Commitment: We are passionate about helping organizations achieve their goals through effective workforce management.

Job Details

  • location_on
    Location Addis Ababa, Addis Ababa, Ethiopia
  • desktop_windows
    Employment Type: Contract
  • schedule
    Shift: Full-time
  • analytics
    Career Level: Entry Level
  • group
    Positions: 5
  • calendar_view_day
    Experience: Entry-Level / Intern | Experience: 0 - 2 years
  • school
    Education Qualification: Solteros
  • calendar_month
    Apply Before: Jul 29, 2026

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