Job Details

Customer Service Officer- Maker/Checker

Date Posted: Jul 03, 2026
Salary: Negotiable

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Job Summary

About You

Academic and Professional Qualifications

  • Bachelor Degree in a business related field e.g. Marketing Management, Accounting, Management, Economics, Business Administration, Information Technology or any other equivalent fields

Experience

  • Two (2) years of relevant experience

Functional/Technical Competencies

  • Understands the basic mechanisms of general financial products and services.

  • Good knowledge of Bank’s accounting and procedures.

  • Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.

  • Excellent command of Microsoft Office and good command of the core banking system.

Leadership Competencies

Behavioral Competencies

  • Interpersonal and cross-cultural skills, including ability to build collaborative relationships with sensitivity to diversity/inclusion.

  • Creativity and innovation skills.

  • Action oriented.

  • Quality focus and attention to detail.

  • Professionalism and integrity in line with Dashen Bank values.

  • Good oral and written communication skills.

  • Critical and analytical thinking and problem solving skills.

  • Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.

  • Good customer relationship management skills (internal and external customers).

  • Risk awareness and focus - demonstrates understanding of risk management practices, standards and regulatory requirements.

Place Of Work

Branches found under Nekemte District Nekemte, Nekemte Area, Gambella and Benishangul Region.

Requirement Skill
 
analytical skill;
How To Apply

https://career55.sapsf.eu/sfcareer/jobreqcareer?jobId=2043&company=dashenbank

For Any Enquiry or Support Request

Phone 057-660-20-50

Connect With Us For Updated News and Job Openings

To apply for the post

·Applicants shall login to career page via URL: https://hcm55.sapsf.eu/sf/careers/jobsearch?bplte_company=dashenbank&_s.crb=NeN0n5BXkPYHsM9gQF5etMpzRkTZ5K0qtM4rrZdjz%252fg%253d

·Fill your user Name and Password to access the vacancy.
·Employees who fulfill the above requirements are invited to submit their application on HR system from June 29,2026 – July 09,2026

Job Description

About the Job

Customer Service Officer- Maker/Checker for Nekemte District

External Vacancy

June 29, 2026

Dashen Bank Nekemte District is pleased to announce the following vacancy

Vacancy Details

Vacancy Number: DB_EX/ND/005/26
Vacancy Posting End Date: 09/07/2026

Place Of Work

Branches found under Nekemte District Nekemte, Nekemte Area, Gambella and Benishangul Region.

Job Summary

  • The Customer Service Officer (Maker) is responsible to make front office customer service support at the branch. S/he will handle account maintenance, payment and collection transactions and respond to customer enquiries, handle cash and non-cash transactions and all customer requests at the branch.

  • The Customer Service Officer (Checker) is responsible to check/authorize front office customer service support at the branch. S/he will handle checking/authorization of account maintenance, payment and collection transactions and respond to customer enquiries, handle cash and non-cash transactions and all customer requests at the branch in line with the policy and procedure manuals authorization limits.

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Company Overview

Dashen Banck
Addis Ababa, Addis Ababa, Ethiopia
6 Current Jobs Openings

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Job Details

  • location_on
    Location Nek'emte, Oromia, Ethiopia
  • desktop_windows
    Employment Type: Full Time/Permanent
  • schedule
    Shift: Full-time
  • analytics
    Career Level: Entry Level
  • group
    Positions: 1
  • calendar_view_day
    Experience: Entry-Level / Intern | Experience: 0 - 2 years
  • school
    Education Qualification: Masters
  • calendar_month
    Apply Before: Jul 09, 2026

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